All sales are final.

All products are made to order, specially for you, so unfortunately, returns and exchanges are not supported at this time if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with us via

creepycozyshop (at) gmail (dot) com

and provide a clear photo showing the issue.